FAQ
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Frequently Asked Questions
About ESPADLAND
ESPADLAND is an international holding company founded in 2018 in Sweden by Yaser Tayefeh, its founder and CEO. In 2022, it expanded to the United States as ESPADLAND US INC, a California corporation. Its brands cover handicrafts, skincare, personalized medicine, travel, a magazine, and digital innovation. Its products are sold through its online shop and a network of independent sales representatives.
ESPADLAND was founded by entrepreneur Yaser Tayefeh, who is the company’s founder and CEO. You can learn more about him on his official website, yasertayefeh.com.
Yes. ESPADLAND US INC is registered with the California Secretary of State as a C Corporation under entity number 5297328, and you can look it up on OpenCorporates. The company was first registered in Sweden in 2018 under organization number 559-169-7296.
You can also check these public records:
- California Secretary of State: search for ESPADLAND US INC or entity number 5297328
- Dun & Bradstreet (D&B): business directory
- BizProfile: registered US businesses
- ESPADLAND Certificates
The head office is at 7843 De Soto Ave, Canoga Park, CA 91304, USA. You can call +1 (818) 585-5310 or email info@espadland.com, and for help with orders and accounts, email support@espadland.com.
- ESPAD HAND: handmade handicrafts
- ESPAD CARE: skincare products
- ESPAD LIFE: personalized medicine services
- ESPAD PALM: travel services, including cruises
- ESPAD MAG: the company’s online magazine
- ESPAD COIN: digital innovation services
ESPAD HAND sells handmade handicrafts, including turquoise inlay (firouzeh koubi), engraving (ghalam zani), enameling (mina kari), filigree (malileh kari), khatam inlay, burnished metalwork (mes o pardaz), accessories, carpets and kilims. The craftspeople are paid a fair price, and every item is paid for up front, never on consignment.
ESPAD LIFE offers personalized and “meta” medicine services from Dusseldorf, Germany, provided by P7MEDICINE. Its services include the ESPADLIFE Basic, Family, and Premium plans and laboratory tests such as clinical genomics and oncology assays, and they are listed in the shop with their prices.
ESPAD CARE is ESPADLAND’s skincare brand, and its products are made in the USA. Its Luminous line includes a facial cleanser, serum, facial cream, and eye cream, which are also sold together as a package.
Yes. Membership is free, and you don’t have to pay or buy anything to join. You must be at least 18 years old.
ESPADLAND’s income plan combines single-level marketing (SLM) and multi-level marketing (MLM). Representatives earn a commission on their own retail sales and a direct bonus from their team’s sales. To receive rewards, a representative must be “active”, which means selling or buying at least one ESPADLAND product.
Yes. Any order can be cancelled until Sunday at 23:00 of the week it was placed, before that week’s commission is calculated, with a full refund within 7 business days. After that, customers can still return unused items in their original packaging within 2 days of delivery: the customer pays the return shipping, and a $39 restocking fee is deducted from the refund, which is paid within 10 days after we receive the item. Purchases by networkers and marketers (IBOs) cannot be returned once that week’s commission has been calculated. Damaged or defective items are replaced free of charge if reported within 48 business hours of delivery.
Orders placed during a week go into shipping after that week’s commission has been calculated. They are then delivered within 7 to 30 business days, not counting weekends and holidays.
Every ESPADLAND brand follows internal quality and safety standards and is working toward independent, third-party certification. The company does not show a certification badge until it has been officially awarded.
ESPADLAND’s privacy policy follows the EU General Data Protection Regulation (GDPR). Google Analytics cookies are only used if you allow them in the cookie banner.
More Questions
Click: Certificates
Global Holding
Click: Corporate World
The Open Database Of The Corporate World
Click: U.S California Secretary of state
ESPADLAND US INC
Registration No: 5297328
Click: DNB
Business Directory
Click: BIZ
Registered US Businesses
If you have a question regarding our online store (ordering, account questions, technical questions), please get in touch with us or CRM or support@espadland.com
You can order easily using our online platform. You can add a product to your cart, login, and go through the ordering process when you find a product you need. After the order is ready, you will receive an order summary in your email. The order summary will also be stored in your account. You can also easily make reorders afterward by clicking the "reorder" button on any of your previously made orders. After clicking the "reorder" button, the cart will open, and you can change quantities or products. Our website is best supported by Google Chrome, Safari, Internet Explorer, and Mozilla Firefox.
Please ensure that your browser is up to date.
If you are still experiencing difficulties, please do not hesitate to call on CRM (10 AM – 6 PM)
or connect us with the Telegram application with this username:
If something catches your eye, which we know it will, just click on the product and get all the necessary information in one go. In case you have further queries, do not hesitate to get in touch with our Marketing and Support team, which is at your service throughout the year.
1-To encourage the production of high-quality and defect-free niche Handicraft products with minimal impact on the environment
2-To increase the earnings of the artists and other stakeholders of the Handicrafts industry
3-To generate a special marketplace for Handicraft products.
Shipping and delivery addresses can always be added, removed, and edited on your Account Information page. Please sign in to your account and go to "your account", On "Profile," you can change all your contact information. You can also edit your shipping information at checkout.
Our website is secured with an SSL certificate, and also secured with Cloudflare. This means the information you input is encrypted and will not be available to third parties.
ESPADLAND is a Holding corporation. We manufacture all our goods. We work closely with rural village areas and small family workshops to develop and maintain the highest-quality handmade products in the world. Our Skincare products (ESPADCARE) are made in the USA. Our ESPADLIFE services are also in Dusseldorf, Germany, and our central office is in Los Angeles, CA, USA.
Please go to this page SIGNUP and click "create a new account", then just fill in all the needed information and click "create". After submitting the form, your account will be confirmed, and you will be notified.
Most definitely! We follow and promote the principles of fair trade. Our craftsmen and craftswomen all receive a fair price for their work. All goods are paid for up-front and never on consignment.
Our passion and love for handmade products out of village areas is so strong that we have decided to be a leader in Middle East Handmade Handicraft Exports, which benefit our customers and more so the villages behind these wonderful works of art.
Over the long run, the level of education and technology in the countryside increases, dramatically raising the standard of living.
Every product is made with love from the heart.
1- Goods purchased during the week after calculating the current week's earnings and commission are placed in the shipping process.
2- Once the item is placed in the shipping process, the purchased item will be delivered to the customer within 7 to 30 business days (5 days in a week - holidays) Force majeure conditions are outside the company's obligations and are added to this delivery time.
3- Respected marketers and networkers IBO can cancel their purchase till Sunday every week before 23:00 (before calculating commission).they will receive a 100% refund within seven business days. After calculating the commission in the current period, there will be no possibility of any return, And the customer will fully accept this rule.
4- All goods are subject to qualitative and technical inspection before shipping. Please avoid receiving the package if it is Damaged and report it to the Post Officer, then report it to the Department of Shipping on the website within 48 business hours.
5- All EspadLand's goods come with identification and warranty card inside the package.
6- The warranty of the products will be void if the networker, marketer, or customer cause the damage after inspection by the experts
7- ESPADLAND will not be liable for any wrong shipping address or postal code entered by the user.
8. Tariffs for customs costs vary from country to country, all customer-related, and the company has no liability whatsoever.
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